UTHPC - Service disruption: "/gpfs/helios/software/cluster_software/modules/spack/linux-rhel9-x86_64/Core/" module path – Incident details

All systems operational

Service disruption: "/gpfs/helios/software/cluster_software/modules/spack/linux-rhel9-x86_64/Core/" module path

Resolved
Degraded performance
Started 8 days agoLasted 2 days

Affected

rocket.hpc.ut.ee

Degraded performance from 11:38 AM to 8:14 AM

Services

Degraded performance from 11:38 AM to 8:14 AM

Galaxy

Degraded performance from 11:38 AM to 8:14 AM

RStudio

Degraded performance from 11:38 AM to 8:14 AM

Open OnDemand

Degraded performance from 11:38 AM to 8:14 AM

Updates
  • Resolved
    UTC
    Resolved

    The issue affecting the /gpfs/helios/software/cluster_software/modules/spack/linux-rhel9-x86_64/Core/ module path has been resolved.

    Thank you for your patience.

  • Identified
    UTC
    Identified

    The "/gpfs/helios/software/cluster_software/modules/spack/linux-rhel9-x86_64/Core/" module path is currently affected by a technical issue involving a broken zlib dependency in the gcc-runtime module. Around 2000 packages are affected.

    Please do not use this module path until further notice. We will update this page once the issue has been resolved.