UTHPC - External network issues – Incident details

All systems operational

External network issues

Resolved
Major outage
Started 10 months agoLasted 3 hours 56 minutes

Affected

Cluster

Major outage from 9:08 AM to 9:20 AM, Operational from 9:20 AM to 1:04 PM

rocket.hpc.ut.ee

Major outage from 9:08 AM to 9:20 AM, Operational from 9:20 AM to 1:04 PM

ondemand.hpc.ut.ee

Major outage from 9:08 AM to 9:20 AM, Operational from 9:20 AM to 1:04 PM

Services

Major outage from 9:08 AM to 9:20 AM, Operational from 9:20 AM to 1:04 PM

kubernetes.hpc.ut.ee

Major outage from 9:08 AM to 9:20 AM, Operational from 9:20 AM to 1:04 PM

galaxy.hpc.ut.ee

Major outage from 9:08 AM to 9:20 AM, Operational from 9:20 AM to 1:04 PM

Updates
  • Resolved
    UTC
    Resolved

    We have identified the issue and work on resolving it to prevent it in the future. Due to a migration of networks between central University network and ours, a configuration ovelap caused the websites to be unavailable.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result, trying to find the initial cause.

  • Identified
    UTC
    Identified

    We have detected an issue with external network, which caused services to be unavailable.